Tour buses

Though buses are welcome at any time, whether or not you pre-schedule your visit, calling ahead helps ensure you get the best possible service.

Pre-schedule your visit by phone or email: 1-800-395-7672 or [email protected]. Be sure to note your name, company name, number of buses, number of passengers, expected arrival date and time, and any special requests. Please also provide a return phone number or email address so we may contact you with any questions we may have.

With advance notice we can schedule an adequate number of staff to process your passengers quickly — so you can keep to your time schedule. We can also have a raffle prize bag ready to go when you arrive.

Buses are required to pay the toll at the Blue Water Bridge. Call or email to find out about our Bridge Toll Reimbursement Program for qualifying buses: 1-800-395-7672 or [email protected].

The Duty Free Shop at the Blue Water Bridge has ample parking areas for cars, trucks, buses and RVs including: 10 segregated spaces for trucks, buses and R/V’s located just to the south (left) side of the building and 60 spaces for passenger vehicles (cars, vans and RV parking).

Our facilities include a family washroom, accessible washrooms and baby change stations.

We strive to ensure that our washroom facilities are top quality and cleaned frequently. We also expect that our customers will be respectful of their fellow travelers and ensure our facilities are not abused and are left in a reasonably tidy condition.

Visitors can use our on-site ATM for last-minute cash needs while travelling. The ATM dispenses Canadian currency only. The current ATM withdrawal fee is $2.00 and the maximum amount per transaction is $400.

Customers may pay for their duty free purchases with either U.S. or Canadian cash, by credit card or Canadian debit card. A competitive exchange rate is offered on store purchases paid for with U.S. currency. Customers paying in U.S. dollars will receive U.S. change in return.

Traveler caution – Though rare in occurrence, ATMs require periodic servicing or experience down-time due to banking system updates. We have no control over when this occurs. We suggest that customers — particularly truck drivers — plan ahead and do not rely solely on our ATM for currency when crossing the border. Some U.S. combined credit/debit cards do not work with our ATM.

The Coffee Lodge specializes in premium ‘fair trade’ specialty coffees from around the world, cold beverages, sandwiches and sweets. Their menu features more than 10 varieties of grilled wraps and sandwiches.

Current operating hours:

Monday to Friday, 5:30am–11:00pm
Saturday, 7:30am–8:00pm
Sunday, 7:30am-11:00pm

We offer our guests free wifi throughout the Duty Free.

Visitors can make photocopies or receive inbound faxes at a cost of 10 cents per page at the currency exchange booth, near the Duty Free shop cash register area.

For bus operators or tour planners who pre-schedule their visit with us, we are able to offer a raffle prize bag so that you can hold a special contest for your passengers as added excitement. For more information, contact us by phone or email: 1-800-395-7672 or [email protected].